Returns & Exchanges
Due to the nature of our artisanal spirits and food-based products, we cannot accept returns on opened bottles or perishable items, but we are committed to ensuring your complete satisfaction with every purchase.
Review Eligibility
Ensure your item is unopened, in its original packaging, and was purchased within the last 30 days to qualify for a return or exchange.
Contact Support
Email our guest services team with your order number and a brief explanation of the issue to receive a Return Authorization number.
Secure Packaging
Carefully pack your items using the original shipping materials to prevent breakage and include your Return Authorization paperwork inside the box.
Ship and Track
Send your package to our distillery via a tracked shipping method; once received and inspected, we will issue a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing